- Group: Bing Classification Team
- Title: French Subject Matter Expert/Judge
- Location: Offsite (Onsite at Microsoft City Center in Bellevue 1- 2 times week for meetings)
- Hours: 40 hours/week
- Contract Length: through 9/30 + extension possibility
- Send your resume to: Laura Belmont (v-laurab@microsoft.com)
Description:
The international team of a world class web portal with millions of users per day, has a need to perform measurements on multimedia result data in our international markets.
French Classification Subject Matter Expert (SME) Role & Responsibilities
OVERVIEW
The Classification Subject Matter Expert (SME) role aids the Classification Platform Team in the data classification process for Bing Local by classify local data, maintaining taxonomy definitions/keywords, performing quality review checks of external and in-house judges, mapping data provider categories, and additional data-related tasks.
ROLES & RESPONSIBILITIES
Classification SMEs are expected to fulfill the following roles & responsibilities:
- Classify local data by labeling it to the appropriate categories within the taxonomy by specific deliverable dates
- Maintain and curate taxonomy category definitions and keywords via category definition tool. Ensure that definitions are clear, consistent and accurate so that internal and external customers’ needs are met
- Help build specific classification rules to enable accurate data classification for a particular market or markets based on cultural needs or understanding
- Perform quality review checks of classification tasks performed by external and in-house judges. Determine if judges are properly adhering to task guidelines, are accurately tagging the data, and provide specific feedback when quality issues are detected
- Map data provider categories to internal taxonomy. Investigate and verify that mappings are accurate for Bing Local’s business needs
- Review and curate taxonomy category synonyms using synonym curation tool
- Respond to and resolve internal and external customer escalations regarding data classification or category definitions within agreed upon time limits
- Respond to external and in-house judge questions on the data classification process via classification tools on a daily basis
- Collaborate with fellow SMEs on classification tasks, category definitions/keywords, and the overall classification process
- Help provide language and cultural understanding for market(s) assigned
- Work on other data-oriented tasks for on an as needed basis
Job requirements:
- Native French language speaker
- Fluent in English
- To have resided 3 years in France
- Basic computer literacy